Legal notice

Legal Disclaimer

Trade Name: Tovsen Contact Phone: 9072658547 Support Email: Help@tovsen.store Business Address: 225 Avenue T, Brooklyn NY 11223, United States Effective Date: June 2026
This Legal Disclaimer applies to all website visitors, registered users and purchasers who access the Tovsen official website, browse product information, submit online orders, receive logistics delivery and use all merchandise and supporting services provided by Tovsen. By entering this website, viewing product content and completing purchase transactions, you fully acknowledge, understand and unconditionally accept all liability limitation clauses, risk warnings and legal provisions set forth below. This document shall be interpreted together with our Shipping Policy, 30-Day Return & Refund Policy, Privacy Policy and Terms of Service to form a complete and legally binding agreement between Tovsen and all customers.

1. Legal Subject & Governing Jurisdiction

1. All online sales, website operations and commercial services are operated under the trade name Tovsen, with its business location at 225 Avenue T, Brooklyn NY 11223, United States.
2. All transaction contracts and service behaviors shall be governed by the federal laws of the United States and the laws of the State of New York, including the Uniform Commercial Code (UCC), Federal Trade Commission (FTC) consumer protection rules and relevant local commercial regulations.
3. Any disputes arising from website access, product purchase, equipment use, logistics delivery and after-sales processing shall be settled through friendly negotiation first. If negotiation fails, disputes shall be submitted to the competent courts of New York State, United States for exclusive resolution.
4. No clause in this Disclaimer may waive or limit statutory consumer rights protected by U.S. federal and state mandatory laws. We shall not exclude or restrict liability for death, personal injury or property damage caused by our negligence, fraud or intentional misrepresentation. Any invalid or unenforceable clause shall not affect the validity of the remaining provisions.

2. Website Content & Information Accuracy Disclaimer

1. All website content including product images, technical parameters, size guides, usage demonstration videos, fitness effect descriptions, pricing information, workout tutorials and promotional rules is for general shopping reference only. Such content does not constitute professional medical advice, sports coaching guidance, health diagnosis or legal consultation services.
2. Fitness, body shaping, weight loss and muscle gain effects displayed on product pages are individual experimental results only. Actual usage effects vary significantly depending on users’ personal physical condition, exercise frequency, movement standard, living habits and physical metabolism. Tovsen does not guarantee unified, specific or fixed body improvement effects for any individual customer.
3. We reserve the unilateral right to adjust product specifications, packaging styles, retail prices, discount rules and webpage content at any time without prior individual notice. If invalid orders are generated due to system failures, program glitches or manual price errors, Tovsen retains the full right to cancel such orders unilaterally and issue full refunds without additional compensation liability.
4. This website may contain third-party hyperlinks for user convenience. Tovsen does not endorse any third-party platforms and shall not bear joint liability for their product quality, transaction security, service standards and dispute handling results. Users access all external links at their own risk.
5. All website information is provided on an “as-is” basis. We do not warrant that all content is completely error-free, comprehensive or real-time updated, and shall not be liable for economic losses caused by users’ reliance on webpage display information.

3. Fitness Product Usage Risk Liability Disclaimer (Core Clause)

All fitness equipment and sports accessories sold by Tovsen pass strict factory quality inspection and comply with U.S. domestic consumer product safety standards before delivery. All users must fully recognize the inherent risks of physical exercise and independently bear the responsibility for improper operation:
1. Inherent sports risk reminder: All physical training contains unavoidable exercise risks including muscle strain, joint sprain, bruising, fall injury and temporary physical discomfort. Users must evaluate their personal health status before using any fitness products.
2. Restricted user group notice: Users with hypertension, heart disease, cardiovascular diseases, chronic joint injuries, pregnancy, acute illness, physical disability or long-term medication history must consult a professional doctor before use. Please stop using the product immediately once dizziness, severe pain or abnormal physical discomfort occurs.
3. Tovsen shall not be held liable for personal injury, property loss and related compensation demands caused by the following user behaviors:
- Operating products beyond the official load limit, applicable scenarios and functional scope;
- Unauthorized disassembly, modification, structural refitting and replacement of original parts in violation of the official user manual;
- Incorrect installation, improper placement, failure to perform regular safety inspection, and continued use of damaged, aged or cracked products;
- Insufficient pre-exercise warm-up, irregular movement posture, excessive training volume and other non-standard exercise habits;
- Product deformation, fracture and secondary damage caused by improper storage, humid environment or external violent impact;
- Physical discomfort and sports injuries caused by individual physical differences and physical limitations.
4. Our product warranty is only limited to confirmed factory manufacturing defects. All losses caused by human operation errors, improper use and inherent sports risks shall be fully borne by the user.

4. Supplementary Provisions for Return & Refund Policy

Our 30-day return and refund mechanism complies with U.S. consumer protection laws and FTC relevant regulations, calculated from the logistics official delivery scan date:
1. Customers who need to return goods must submit a formal return application via Help@tovsen.store within 30 calendar days after delivery. Overdue return requests will be rejected, except for products with confirmed manufacturing defects covered by statutory warranty.
2. Returned goods must be unused, unwashed, intact with original packaging, brand tags and complete supporting accessories. Customized products, clearance final-sale items and hygiene-sensitive products are non-refundable and non-returnable.
3. Buyers shall bear all return shipping costs unless the return is caused by our delivery error, wrong item shipment or verified factory quality problems.
4. After our warehouse receives and inspects the returned goods, the refund will be returned to the original payment channel within 3–7 business days. If the returned products have obvious wear, damage or missing accessories, we have the right to make reasonable proportional deductions.

5. Intellectual Property Rights Statement

1. All intellectual property rights of this website, including but not limited to the Tovsen trademark, webpage layout design, original copywriting, product images, graphic materials, promotional videos and brand logos, are exclusively owned by Tovsen and protected by United States Copyright Law, Trademark Law and international intellectual property treaties.
2. No individual, enterprise or third-party organization may copy, screenshot, download, reproduce, edit, disseminate or use our brand resources and product materials for commercial profit activities without our written official authorization.
3. Once unauthorized intellectual property infringement is confirmed, we reserve the right to take all legal remedies including platform complaints, cease-and-desist notices, civil litigation and full claim of economic losses caused by the infringement.

6. Personal Data & Privacy Compliance Provisions

1. The personal information collected during user browsing and order placement includes name, shipping address, contact phone number, email address and payment verification information. All personal data is only used for order confirmation, logistics arrangement, after-sales service and customer notification, and strictly complies with U.S. privacy laws, California CCPA/CPRA and EU GDPR compliance requirements.
2. We will never sell, rent or actively disclose users’ private personal information to unrelated third-party commercial institutions without explicit user authorization.
3. Users can send consultation, modification or deletion requests of personal data via Help@tovsen.store at any time. The website cookie tracking function complies with international privacy regulations, and users can adjust cookie permission settings independently.

7. Force Majeure Exemption Clause

Tovsen shall be exempted from liability for breach of contract and delivery delay compensation obligations for service failures, shipment delays and order suspension caused by unforeseeable and uncontrollable force majeure events, including natural disasters, extreme weather warnings, cross-border customs policy adjustments, logistics carrier strikes, public health lockdowns, port/airport closures and all mandatory government regulatory measures. We will release real-time delay notifications on the website homepage during large-scale logistics interruptions.

8. Policy Revision & Final Interpretation Right

1. Tovsen reserves the unilateral right to revise, supplement and update this Legal Disclaimer, Shipping Policy, Return & Refund Policy and related service rules according to U.S. industry regulatory updates and business operation adjustments.
2. All revised clauses shall take effect immediately upon publication on the official website policy page, and no separate individual notification will be provided.
3. Users’ continued browsing, ordering and use of website services after policy updates shall be deemed as full acceptance of the latest revised terms. The final interpretation right of all service rules belongs exclusively to Tovsen.